F.A.Q
All the answers to your questions
Statue de Jimi Hendrix - Musée Grévin - ©Sylvain Cambon
Frequently Asked Questions
For E-tickets: YES, just like printed tickets, tickets on your smartphone can be scanned by our receptionists.
For Vouchers: NO, vouchers must be printed and presented at the museum ticket desk.
YES. Since the renovation in 2001, the Grevin Museum has been accessible to people who use a wheelchair. The Grevin Museum even received the 2003 Tourisme & Handicap Grand Prize, awarded to the best tourist attraction adapted for disabled access.
An average visit lasts 1.5 hours.
You can buy tickets on our website, direct from our ticket desk (regardless of the date of your visit) or at most vendors.
YES. The use of cameras is permitted inside the Grevin Museum. Make the most of your visit and strike a pose with our 200 celebrities to create a truly extraordinary photo album.
YES, we offer a cloakroom service for €1 per bag and €2 per garment.
NO, the wax figures are real works of art, and each one takes a team of artists more than 6 months to create. These figures are extremely fragile, and therefore cannot be touched.
NO, you cannot eat or picnic in the museum, but if you're really peckish Grevin Cafe will be happy to welcome you.
NO, the museum shop can be accessed without a ticket. To access it, please tell the reception desk that you just wish to visit the shop.
NO, any exit from the museum is final; each entry ticket is single use only.
We do not have a map of the museum available, but we do offer 2 booklets: the first is designed for children, with a quiz to ensure a fun visit, available for €1. The second is designed for adults, with more details on the sculptures and the history of the museum, available for €2.
YES, we accept American Express payments.
YES. If it is small, carried in a bag, discreet, and poses no risk to other visitors!
NO, the Grevin Museum is free for children under 5 but cannot offer free access to under 26s; it only applies in national museums, and the Grevin Museum is a private space. A reduced rate is offered to students.
The museum is free for visually impaired people. However, in spite of their handicap, they will unfortunately not be allowed to touch the sculptures during their visit, just like the other visitors.
NO. We do not accept Cadhoc vouchers.
YES, we have toilets for our visitors. They are found at the entrance and after the The Voice area.
The toilets after the The Voice area are equipped with a changing table.
YES, the payment methods accepted at the museum ticket desk are:
- Best gift vouchers
- ANCV holiday vouchers
- Tir Groupé gift vouchers
- CADO vouchers
- CADO cards
- Kadéos gift cards/vouchers
- Chèque Culture vouchers
- Kyrielles gift cards/vouchers
YES. The entire museum is air-conditioned.
YES. The Grevin Museum offers reduced rates on presentation of an official document proving your current situation. The groups who can benefit are students, seniors (aged 60 and over), jobseekers, large families. Of course, proof will be requested at the ticket desk and/or at the ticket check.
YES. But only if you buy your tickets at the museum. Moreover, we do not give change.
NO. However, there is one car park located particularly near the Musée Grévin: VINCI - Place de la Bourse - 2nd arrondissement, Paris - +33 (0) 1 42 96 47 04
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