F.A.Q
All the answers to your questions
Statue de Jimi Hendrix - Musée Grévin - ©Sylvain Cambon
Frequently Asked Questions
For E-tickets: YES, just like printed tickets, tickets on your smartphone can be scanned by our receptionists.
For Vouchers: NO, vouchers must be printed and presented at the museum ticket desk.
YES. Since the renovation in 2001, the Grevin Museum has been accessible to people who use a wheelchair.
An average visit lasts 1.5 hours.
You can buy tickets on our website, direct from our ticket desk (regardless of the date of your visit) or at most vendors.
YES. The use of cameras is permitted inside the Grevin Museum. Make the most of your visit and strike a pose with our 200 celebrities to create a truly extraordinary photo album.
YES, we offer a cloakroom service for €1 per bag and €2 per garment.
NO, the wax figures are real works of art, and each one takes a team of artists more than 6 months to create. These figures are extremely fragile, and therefore cannot be touched.
NO, you cannot eat or picnic in the museum, but if you're really peckish Grevin Cafe will be happy to welcome you.
NO, you can visit the museum shop without purchasing an admission ticket. Access is via Passage Jouffroy.
NO, any exit from the museum is final; each entry ticket is single use only.
We do not have a map of the museum available, but we do offer 2 booklets: the first is designed for children, with a quiz to ensure a fun visit, available for €1. The second is designed for adults, with more details on the sculptures and the history of the museum, available for €2.
YES, we accept American Express payments.
YES. If it is small, carried in a bag, discreet, and poses no risk to other visitors!
NO, the Grevin Museum is free for children under 5 but cannot offer free access to under 26s; it only applies in national museums, and the Grevin Museum is a private space. A reduced rate is offered to students.
The museum is free for visually impaired people. However, in spite of their handicap, they will unfortunately not be allowed to touch the sculptures during their visit, just like the other visitors.
NO. We do not accept Cadhoc vouchers.
YES, we have toilets for our visitors. They are found at the entrance and after the The Voice area.
The toilets after the The Voice area are equipped with a changing table.
YES, we accept cheques certain gift tokens only for tickets purchased at the museum. No change is given. We accept the following gift tokens:
- Best gift vouchers
- ANCV holiday vouchers
- Tir Groupé gift vouchers
- CADO vouchers
- CADO cards
- Kadéos gift cards/vouchers
- Chèque Culture vouchers
- Kyrielles gift cards/vouchers
YES. The entire museum is air-conditioned.
YES, Grevin offers reduced rates on presentation of a valid ID. Reduced rates apply for students, senior citizens (60 and over), jobseekers, and large families. You will be asked for proof at the ticket office and/or when your ticket is checked.
YES. But only if you buy your tickets at the museum. Moreover, we do not give change.
NO. However, there is a car park close to Grevin: VINCI parking, Place de la Bourse, Paris 2ième. Tel: +33 (0) 142964704
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