All the answers to your questions
Statue de Jimi Hendrix - Musée Grévin - ©Sylvain Cambon
Frequently Asked Questions
No, it is not mandatory to pre-book your visit to the museum.
An average visit lasts 1.5 hours.
YES. Since the renovation in 2001, the Grevin Museum has been accessible to people who use a wheelchair.
Minors aged 15 and over (not including groups) may visit Musée Grévin without being accompanied by an adult. Under 15s must be accompanied by an adult.
YES, we accept cheques certain gift tokens only for tickets purchased at the museum. No change is given. We accept the following gift tokens:
- Best gift vouchers
- ANCV holiday vouchers
- Tir Groupé gift vouchers
- CADO vouchers
- CADO cards
- Kadéos gift cards/vouchers
- Chèque Culture vouchers
- Kyrielles gift cards/vouchers
A cloakroom is available at the following prices:
- Small bag and garment: €2
- Large luggage and stroller: €2.50
No, the Café Grevin will stay closed until further notice.
For E-tickets: YES, just like printed tickets, tickets on your smartphone can be scanned by our receptionists.
For Vouchers: NO, vouchers must be printed and presented at the museum ticket desk.
YES. The entire museum is air-conditioned.
You can buy tickets on our website, direct from our ticket desk (regardless of the date of your visit) or at most vendors.
YES, YOU CAN. Visitors are allowed to use cameras inside the museum. Take advantage of your visit to create an extraordinary photo album by posing with our 220 celebrities.
NO, the wax figures are real works of art, and each one takes a team of artists more than 6 months to create. These figures are extremely fragile, and therefore cannot be touched.
NO, you cannot eat or picnic in the museum.
NO, you can visit the museum shop without purchasing an admission ticket. Access is via Passage Jouffroy.
NO, any exit from the museum is final; each entry ticket is single use only.
A map of the museum is not available, but as the tour is one-way only, you will pass through all of the museum’s zones during your visit.
YES, we accept American Express payments.
YES. If it is small, carried in a bag, discreet, and poses no risk to other visitors!
NO, the Grevin Museum is free for children under 5 but cannot offer free access to under 26s; it only applies in national museums, and the Grevin Museum is a private space. A reduced rate is offered to students.
The museum is free for visually impaired people. However, in spite of their handicap, they will unfortunately not be allowed to touch the sculptures during their visit, just like the other visitors.
NO. We do not accept Cadhoc vouchers.
YES, we have toilets for our visitors. They are found at the entrance and after the The Voice area.
The toilets after the The Voice area are equipped with a changing table.
YES, Grevin offers reduced rates on presentation of a valid ID. Reduced rates apply for students, senior citizens (60 and over), jobseekers, large families and person with disabilities. You will be asked for proof at the ticket office and/or when your ticket is checked. Available only at the cash desk.
YES. But only if you buy your tickets at the museum. Moreover, we do not give change.
NO. However, there is a car park close to Grevin: VINCI parking, Place de la Bourse, Paris 2ième. Tel: +33 (0) 142964704
Yes, online tickets do not exempt you from having to wait outside if there is a queue; they don’t entitle you to skip the line. Please note that exceptionally, during very busy periods, particularly during the holidays, the waiting time may be longer at the security checkpoint leading to the museum entrance hall, where your tickets will be scanned by our ticket agents.
Yes, we are open every day of the year, including on Sundays and public holidays. Please refer to the opening times for these specific days on our calendar (please go to the ‘prepare your visit’ page).
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