Accessibility statement
Statue de Charles III à Grévin

Musée Grévin is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. The website grevin-paris.com will be audited after its redesign, scheduled for 2026, and is therefore considered non-compliant.

This accessibility statement applies only to reservation.grevin-paris.com/.

COMPLIANCE STATUS

The Reservation Grévin Paris website is partially compliant with WCAG 2.2 level Double-A (AA) due to the non-compliances and derogations listed below.

TEST RESULTS

The compliance audit carried out by Ipedis shows that the compliance rate is 55,17%:

  • 16 criteria are met
  • 13 criteria are not met
  • 26 criteria are not applicable
Non-Accessible Content

The content listed below is not accessible for the following reasons.

Non-compliance

Several items of non-compliance are described in this document, some of which recur over several pages:

  • Some images or graphic elements do not have relevant text alternatives.
  • Some decorative images or icons are not ignored by assistive technologies.
  • The structure (headings, lists, tables) is not properly conveyed to assistive technologies.
  • The reading order of certain content is not consistent.
  • The text/background contrast is insufficient for comfortable reading.
  • Some text cannot be enlarged without loss of content or functionality.
  • Icons and graphical components lack sufficient contrast for content or functionality.
  • Users cannot skip directly to the main sections.
  • Keyboard focus does not follow a logical order.
  • Keyboard focus is not visible on screen.
  • Input errors are not clearly indicated to users.
  • Some form fields lack explicit labels or instructions.
  • Interactive components do not correctly convey their name, role, or state to assistive technologies.
  • Status messages (e.g., confirmation or error messages displayed dynamically) are not automatically announced by screen readers.
Establishment of this accessibility statement

This accessibility statement was established on 22/09/2025.

Technologies used for the creation of the website:

  •  HTML5
  • CSS
  • JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers:

NVDA with Google Chrome

The following tools were used in the evaluation:

  • Web Developer Toolbar
  • WCAG - Contrast checker
  • Taba11y
  • axe DevTools - Web Accessibility Testing
  • Assistant RGAA
  • Tanaguru
  • InspecteurA11y

Pages of the site having been the subject of the verification of conformity:

  •  Ma sélection
  • Besoin d'autre chose
  • Authentification
  • Récapitulatif
  • Paiement
FEEDBACK AND CONTACT

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Contact the communication department of Grévin Paris at the following email address: communication@entreprise.fr

RECOURSE OPTIONS

This procedure should be used in the following situation: You have reported an accessibility issue to the website administrator that prevents you from accessing content or one of the portal’s services, and you have not received a satisfactory response.

  • Write a message to the Defender of Rights.
  • Contact the local representative of the Defender of Rights in your region.
  • Send a letter by post (free of charge, no stamp required) to the following address: Defender of Rights Libre réponse 71120 75342 Paris CEDEX 07 France.